Interoperable, ultra-low profile, high-gain satcom on the move


Reliability Engineer

As part of its progression into the next phase of the company’s strategic growth plan, Hanwha Phasor is seeking to develop its quality assurance function with an experienced Reliability Engineer. Reporting into the Quality Assurance Manager and working closely with the Design, Procurement and NPI teams. The Reliability Engineer will focus on the development and management of the company’s reliability program to inform Product Management, Engineering and Customer Service teams and enable them to continually improve our overall product and service offering.

This important role requires proven industrial experience of reliability engineering ideally within a telecommunications/systems environment for the aerospace, space and defence sectors. The Reliability Engineer will be responsible for developing reliability models of systems and sub-systems, compiling and maintaining the company’s reliability statistics and supporting information as well as providing guidance and advice to internal teams and external supply partners to facilitate improvements in the reliability of Hanwha Phasor’s products.

Look up and lock on to a bigger future, fast

As the original disruptors in solid-state satcom-on-the-move antenna, Hanwha Phasor is rewriting the book on phased arrays. It’s one of the toughest challenges in satcom. And, so far, we are the only team to demo multi-axis capability in real world conditions.

Now we’re closing in our goal: active electronically-steered antennas (AESA) for super-fast, super-reliable connectivity—GEO, of course, but LEO, MEO and HEO too.

Our inventive combination of digital and analogue architectures enables highest performance gain for lowest power and lowest profile, while our modular approach enables configurable apertures for the full range of enterprise customers on the move – in the air, on land or at sea.

Backed by Hanwha Systems, the Korean technology giant with a growing presence in global satcom, we are attracting formidable partners: we have appointed a world-class, global manufacturing partner, and two of the world’s best FABs are working on our chips.

So, what does that mean for you? All the fast-paced opportunity you’d expect from a challenger, plus the systems, processes and investment you’d want from an established industry leader.

Organisational responsibilities

Working in conjunction with the Quality Assurance Manager and the wider Supply Chain team, key deliverables will include:

  • Manage and support the reliability testing of system and sub-system elements, including the management of any external testing resource
  • Liaise with engineering and project management on reliability testing requirements
  • Support product development programs with involvement in DFMEA analysis where required
  • Advise Quality Assurance on any changes to APQP associated risk ratings including FMEA scoring
  • Liaise with product management to advise on any customer/user conditional maintenance requirements
  • Identify and recommend potential changes to designs and manufacturing processes to improve product reliability
  • Compile and maintain reliability models of company products at a system and sub-system level
  • Analyse field failure data to dynamically inform product reliability models
  • Liaise with Customer Services to support the planning of future warranty arrangements based on reliability modelling
  • Support the root cause investigation of field failures where required
  • Support the product development team with information to inform the writing of user manuals

Essential qualifications and skills

  • Demonstratable experience of reliability engineering to support product development and management through all stages of the product lifecycle, ideally within a systems engineering environment
  • Fully conversant with standard reliability analysis techniques including Weibull, fault tree, block modelling, field data analysis, accelerated life testing and user hazard & safety analysis
  • Proven ability to undertake fault diagnostics to identify points of failures in products under test
  • Experience of the management and oversight of reliability test programs, including the use of external third-party test houses
  • Good understanding of problem solving tools and techniques including the application of “Root Cause Corrective Action” methodologies such as 8D or similar
  • A good understanding of “human factors” and error proofing and their impact on the reliability of products
  • Strong interpersonal skills. Able to communicate effectively at all levels of the organisation and with customers, suppliers and third-party service providers
  • Excellent communication skills – written and verbal. Fluency in written and spoken English
  • Ability to effectively present information in team meetings and design reviews as needed


  • Exposure to electronics box build supply and liaison with supplier technical/quality teams
  • Experience of involvement with product development teams undertaking DFMEA analysis
  • A background in a telecommunications/systems environment for the aerospace, space and defence sectors
  • Experience in the use of statistical analysis software such as Minitab, RStudio or PSPP to support reliability modelling

All the benefits you'd expect from an industry leader

  • Competitive salary
  • Bonus scheme
  • Contributory pension
  • Life insurance at 4X annual salary
  • Flexible working
  • 25 days' holiday (plus recognised public holidays) and holiday purchase scheme
  • Season ticket loan
  • Cycle-to-work scheme
  • Training – continuing professional development to enable our people to succeed
  • Private Medical Insurance (PMI)
  • WeCare – access to 24/7 online GP

Overseas candidates welcome, generous relocation package

  • Sponsorship available on some roles – check vacancies
  • Visa application support and advice for you and your dependants
    • Full access to immigration consultant to assist with application process
    • Visa fees paid in full for employee + up to three dependants
  • Immigration health surcharge (IHS) covered for employee and up to three dependants for the length of the visa
  • Interest-free loans for employees with no prior UK residency – to help with essential purchases on arrival
  • Ongoing advice, support group and buddy scheme with other employees who have recently moved to the UK

London Technology Centre:

  • Based in modern, open-plan offices in the vibrant area of Hatton Garden, with great views of the City of London from several spacious balconies with outdoor seating.
  • Excellent transport connections: Farringdon, City Thameslink and Kings Cross St Pancras overground stations within walking distance; Chancery Lane and Farringdon tube stations within a five-minute walk.
  • Showers, cycle racks, lockers and a coffee shop on site. Workspace networking and social events throughout the year.
  • With the City, Covent Garden and Embankment close by, there's plenty to do at lunchtimes and after work.
  • Leather Lane street food market is right on our doorstep, with the usual chains close by.

For further information on how to future-proof your satcom solution, contact us here