Interoperable, ultra-low profile, high-gain satcom on the move


Quality Engineer

As part of its progression into the next phase of the company’s strategic growth plan, Hanwha Phasor is seeking to develop its quality engineering function with an experienced Quality Engineer. Reporting into the Quality Assurance Manager and working closely with the Design, Procurement and NPI teams. The Quality Engineer will focus on the development and implementation of advanced product quality plans (APQPs) covering all stages of the product lifecycle.

This important role requires proven industrial experience of quality engineering to support new product introduction programs, ideally within a telecommunications/systems environment for the aerospace, space and defence sectors. The Quality Engineer will be responsible for developing advanced product quality plans (APQPs) to support product development, leading the deployment of APQP tools such as FMEA, MSA and statistical process capability, participating in design reviews as well as working closely with subcontract manufacturers to assure the quality of products released into the customer supply chain.

In addition, the Quality Engineer will assist in the development and maintenance of the formal Quality Management System by undertaking internal quality audits as well as supporting and guiding various business functions in the development of their documented processes, procedures and instructions.

Look up and lock on to a bigger future, fast

As the original disruptors in solid-state satcom-on-the-move antenna, Hanwha Phasor is rewriting the book on phased arrays. It’s one of the toughest challenges in satcom. And, so far, we are the only team to demo multi-axis capability in real world conditions.

Now we’re closing in our goal: active electronically-steered antennas (AESA) for super-fast, super-reliable connectivity—GEO, of course, but LEO, MEO and HEO too.

Our inventive combination of digital and analogue architectures enables highest performance gain for lowest power and lowest profile, while our modular approach enables configurable apertures for the full range of enterprise customers on the move – in the air, on land or at sea.

Backed by Hanwha Systems, the Korean technology giant with a growing presence in global satcom, we are attracting formidable partners: we have appointed a world-class, global manufacturing partner, and two of the world’s best FABs are working on our chips.

So, what does that mean for you? All the fast-paced opportunity you’d expect from a challenger, plus the systems, processes and investment you’d want from an established industry leader.

Organisational responsibilities

Working in conjunction with the Quality Assurance Manager and the wider Supply Chain team, key deliverables will include:

  • Support the Quality Assurance Manager in the development and implementation of an effective Quality Management System in order to achieve and maintain certification to AS9100 Rev D.
  • Create and own APQPs for products which cover all stages of their lifecycle
  • Creation and maintenance of supplier quality performance reports for subcontract manufacturers
  • Support quality surveillance activities for key suppliers to ensure quality standards are maintained
  • Reviewing supplier submitted FAI reports to support the company’s New Product Introduction Process
  • Undertaking periodic internal quality audits to support the company’s annual audit program
  • Managing the successful completion of corrective actions for non-conforming outputs associated with suppliers, internal incidents as well as those reported post-delivery by customers/users in the field
  • Liaison with Customer Services to support the timely and effective resolution of customer complaints
  • Acting as the main quality contact point for any project related quality topics or queries

Essential qualifications and skills

  • Demonstratable experience of quality engineering to support product development and management through all stages of the product lifecycle
  • Experience of leading the application of APQP in product development including compiling product quality plans, PFMEA, DFMEA, MSA and statistical process capability and control
  • Proven experience of working closely with external suppliers to support product development projects as well as managing quality issues to closure
  • Able to plan, undertake and manage internal quality audits to closure
  • Working knowledge of ISO9001: 2015 and AS9100: Rev D
  • In depth knowledge and experience of problem solving methodologies including the application of Root Cause Corrective Action methodologies such as 8D or similar
  • Strong interpersonal skills. Able to communicate effectively at all levels of the organisation and with customers and suppliers
  • Excellent communication skills – written and verbal. Fluency in written and spoken English
  • Ability to effectively present information in team meetings and design reviews as needed


  • Good knowledge of Lean 6 sigma methodologies
  • Exposure to electronics box build supply
  • A background in a telecommunications/systems environment for the aerospace, space and defence sectors

All the benefits you'd expect from an industry leader

  • Competitive salary
  • Bonus scheme
  • Contributory pension
  • Life insurance at 4X annual salary
  • Flexible working
  • 25 days' holiday (plus recognised public holidays) and holiday purchase scheme
  • Season ticket loan
  • Cycle-to-work scheme
  • Training – continuing professional development to enable our people to succeed
  • Private Medical Insurance (PMI)
  • WeCare – access to 24/7 online GP

Overseas candidates welcome, generous relocation package

  • Sponsorship available on some roles – check vacancies
  • Visa application support and advice for you and your dependants
    • Full access to immigration consultant to assist with application process
    • Visa fees paid in full for employee + up to three dependants
  • Immigration health surcharge (IHS) covered for employee and up to three dependants for the length of the visa
  • Interest-free loans for employees with no prior UK residency – to help with essential purchases on arrival
  • Ongoing advice, support group and buddy scheme with other employees who have recently moved to the UK

London Technology Centre:

  • Based in modern, open-plan offices in the vibrant area of Hatton Garden, with great views of the City of London from several spacious balconies with outdoor seating.
  • Excellent transport connections: Farringdon, City Thameslink and Kings Cross St Pancras overground stations within walking distance; Chancery Lane and Farringdon tube stations within a five-minute walk.
  • Showers, cycle racks, lockers and a coffee shop on site. Workspace networking and social events throughout the year.
  • With the City, Covent Garden and Embankment close by, there's plenty to do at lunchtimes and after work.
  • Leather Lane street food market is right on our doorstep, with the usual chains close by.

For further information on how to future-proof your satcom solution, contact us here