IT Infrastructure Engineer

  • Date Added: June 24th, 2021

We have an exciting opportunity for an IT Infrastructure Engineer.  You will be a member of the IT Team, working closely with the Head of IT. You will be responsible for providing 2nd and 3rd line support via our ticketing system to all IT related issues and incidents, as well as configuring, implementing, and maintaining the core hardware infrastructure.

The successful candidate will be part of a dynamic London-based technology company developing and delivering complex and innovative products into the aerospace, maritime and land mobile industries.

Technical Responsibilities: 

  • Provide 2nd and 3rd line support services to internal users and infrastructure related issues
  • IT Systems (virtual and physical) installation, administration and support
  • Linux/UNIX-based servers and CAD/EDA environment administration and support
  • To pro-actively manage, maintain and develop IT capacity and performance across the associated infrastructure 
  • Configuration, implementation and maintenance of core hardware infrastructure (servers, storage, network) and related management tools
  • Maintenance and support of applications for scientific simulations (ANSYS and MATLAB)
  • Maintain system availability, security and applications patching
  • Provide technical user support and troubleshoot issues related to EDA systems and resolve system problems 
  • Provide effective incident and problem diagnosis and resolution, taking ownership where appropriate, utilising other internal and external support teams when required
  • Collaborate with the design support team and our design team to ensure a smooth running service

Organisational Responsibilities:

  • Develop and manage effective professional working relationships with co-workers
  • Provide input into the IT project planning process
  • Take ownership of problems and finding solutions
  • Willing to occasionally work out-of-hours or weekends
  • Willing to occasionally travel to Cambridge office and Baddow site

Qualifications & Skills:


  • Bachelor's Degree in Computer Science or similar.
  • Strong knowledge of VMware 
  • Experience with Azure
  • Analytical and problem-solving skills
  • Extensive experience with Active Directory, Group Policy and networking
  • Cisco Meraki
  • Supporting company hardware and software
  • Extensive experience with Linux based OS 


  • AWS
  • Any Linux sys admin certificate
  • Dell EMC 

Our Office:

Hanwha Phasor Ltd’s Technology Centre is based in modern, open plan offices with great views, in the vibrant area of Hatton Garden, London.  

For transport we have excellent connections, with Farringdon, City Thameslink and Kings Cross St Pancras over ground stations within walking distance, and Chancery Lane and Farringdon tube stations within a 5-minute walk.

There are showers, cycle racks, lockers and a coffee shop on site. A number of networking and social events run throughout the year.

We are within easy walking distance of the City, Covent Garden and Embankment – there’s plenty to do at lunchtimes and after work.

Leather Lane food market is right on our doorstep with a range of diverse food on offer. The usual chains are also close by, so we really are spoilt for choice.


Hanwha Phasor offers a competitive remuneration and benefits package, including:

  • Competitive salary
  • Bonus scheme
  • Contributory pension
  • Private medical insurance
  • Life insurance at 4x salary
  • WeCare – access to 24/7 online GP
  • 25 days holiday (plus recognised public holidays) and holiday purchase scheme
  • Flexible working 
  • Season ticket loan
  • Cycle to work scheme